Middle Market Team Lead

Fifth Third Bank • Dallas, TX

2d

About The Position

The Middle Market Team Lead oversees Relationship Managers, ensuring adherence to corporate policy and providing credit and underwriting reviews, over-limit credit approvals, and direction and support for cross-selling. Commercial Middle Market Team Leaders are expected to solicit participations in public debt issuances by their clients; under current policy, participation is limited to clients with investment-grade credit ratings.

The role manages the sales process within a specific geographic marketing area and maintains primary relationship contact for a portfolio of existing customers. It supports profitable customer relationships by identifying cross-selling opportunities, providing outstanding customer service, monitoring credit risk, and ensuring appropriate loan reporting, documentation, and review. The position also participates in community affairs and projects to promote the bank.

The Team Lead provides employees with timely, candid, constructive performance feedback; develops employees and provides challenging career-growth opportunities; builds talent and succession-planning capacity; and recognizes and rewards accomplishments. The role is accountable for managing and reporting risk within the Bank's risk appetite and for following policies and procedures to support positive customer and colleague experiences.

Requirements

• Bachelor's degree or equivalent experience.
• Typically requires 9 or more years of experience in credit training and underwriting.
• Excellent interpersonal skills.
• Excellent written and verbal communication skills.
• Ability to handle multiple tasks.
• Demonstrated sales and negotiating experience.
• Experience with Word and Excel.

Responsibilities

• Oversee Relationship Managers and ensure adherence to corporate policy.
• Provide credit and underwriting reviews and over-limit credit approvals.
• Provide support and direction for cross-selling efforts.
• Solicit participations in public debt issuances of clients with investment-grade credit ratings, subject to current policy.
• Manage the sales process in a specific geographic marketing area.
• Maintain primary relationship contact for a portfolio of existing customers.
• Identify and facilitate cross-selling of the bank's services.
• Manage customer relationships to achieve the highest profit potential for the bank.
• Identify businesses without a primary banking relationship at Fifth Third and facilitate the delivery of bank services, with the goal of moving their primary relationship to Fifth Third.
• Provide outstanding customer service and meet or exceed goals stated in the compensation plan.
• Monitor customer performance, abilities, and industry information on an ongoing basis to assess loan risk.
• Ensure proper reporting, documentation, and review to determine that loans are acceptable risks.
• Participate in community affairs and projects to promote the bank's image.
• Provide employees timely, candid, and constructive performance feedback.
• Develop employees, provide challenging career-growth opportunities, build talent and succession-planning capacity, and recognize and reward accomplishments.
• Identify, assess, manage, monitor, and report risks while operating within the Bank's risk appetite and following policies and procedures.

Benefits

• Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.
• Incentive compensation plan eligibility, with payments based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager