Store Support

The Home Depot • Arbutus, MD

2d • $17 - $19

About The Position

Associates in Store Support perform a variety of non-sales functions. Their work may include providing an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Some positions require direct interaction with customers or vendors. Store Support Associates may direct customers to departments or merchandise, answer questions about product order status, handle cash management, or support program compliance. These positions are important to customer satisfaction and store operations. Specific roles may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Requirements

• Be detail-oriented.
• Have proven time-management skills.
• Demonstrate a high level of integrity.
• Work productively with little or some supervision.

Responsibilities

• Provide customer order fulfillment support.
• Assist customers in the lot.
• Provide administrative services.
• Direct customers to store departments or merchandise.
• Answer customer questions about product order status.
• Handle cash management or support program compliance.
• Respond to operational concerns raised by associates.
• Support store-specific business objectives and key operational responsibilities.
• Work cooperatively with other associates, vendors, and carriers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed