Store Support

The Home Depot • Baltimore, MD

4d • $17 - $19

About The Position

Associates in Store Support positions perform a variety of non-sales functions. Responsibilities may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct interaction with customers or vendors may sometimes be required. These roles help ensure customer satisfaction by directing customers to store departments or merchandise, answering questions about product order status, handling cash management, and supporting program compliance. Specific positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Requirements

• Work cooperatively with other associates, vendors, and carriers.
• Work productively with little or some supervision.
• Be detail-oriented.
• Have proven time management skills.
• Demonstrate a high level of integrity.
• Remain focused on store-specific business objectives.

Responsibilities

• Help ensure an outstanding customer order fulfillment experience.
• Assist customers in the lot.
• Provide administrative services.
• Direct customers to store departments or merchandise.
• Answer customer questions about product order status.
• Handle cash management or program compliance.
• Respond to operational concerns of associates.
• Support store-specific business objectives and key operational responsibilities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed