Store Support

The Home Depot • Salisbury, MD

8d • $16 - $18

About The Position

Associates in Store Support positions perform a variety of non-sales functions. Duties may include supporting customer order fulfillment, assisting customers in the lot, or providing administrative services. Some positions require direct interaction with customers or vendors. Store Support Associates may direct customers to departments or merchandise, answer questions about product order status, handle cash management, and support program compliance. They help ensure customer satisfaction while supporting store-specific business objectives and operational responsibilities. Specific positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Requirements

• Work cooperatively with other Associates, vendors, and carriers.
• Work productively with little or some supervision.
• Be detail-oriented.
• Have proven time management skills.
• Demonstrate a high level of integrity.
• Remain focused on store-specific business objectives while supporting operational responsibilities.

Responsibilities

• Support an outstanding customer order fulfillment experience.
• Assist customers in the lot.
• Provide administrative services.
• Direct customers to store departments or merchandise.
• Answer customer questions about product order status.
• Handle cash management or program compliance.
• Respond to operational concerns raised by associates.
• Support key operational responsibilities and store-specific business objectives.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed