Store Support

The Home Depot • Monroe, NY

5d • $17 - $19

About The Position

Associates in Store Support positions perform a variety of non-sales functions. These may include supporting an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Some positions require direct interaction with customers or vendors. Store Support associates may direct customers to departments or merchandise, answer questions about product order status, handle cash management, or support program compliance. The role is important to maintaining high customer satisfaction and supporting store operations. Specific positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Requirements

• Work cooperatively with other associates, vendors, and carriers.
• Work productively with little or some supervision.
• Be detail-oriented.
• Have proven time management skills.
• Demonstrate a high level of integrity at all times.

Responsibilities

• Support customer order fulfillment and provide a positive customer experience.
• Assist customers in the lot.
• Provide administrative services.
• Direct customers to store departments or merchandise.
• Answer customer questions about product order status.
• Handle cash management or program compliance.
• Respond to operational concerns raised by associates.
• Support store-specific business objectives and key operational responsibilities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed