Store Support
About The Position
Associates in Store Support positions perform a variety of non-sales functions, including supporting customer order fulfillment, assisting customers in the lot, and providing administrative services. Some roles involve direct interaction with customers or vendors. These positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Store Support Associates help direct customers to store departments or merchandise, answer questions about product order status, handle cash management or program compliance, and contribute to a high level of customer satisfaction. They work cooperatively with other Associates, vendors, and carriers, and productively with little or some supervision. Associates are expected to be detail-oriented, manage their time effectively, demonstrate integrity, respond to associates’ operational concerns, and stay focused on store-specific business objectives while supporting key operational responsibilities.
Requirements
- Work cooperatively with other Associates, vendors, and carriers.
- Work productively with little or some supervision.
- Be detail-oriented.
- Have proven time management skills.
- Demonstrate a high level of integrity.
- Remain focused on store-specific business objectives.
Responsibilities
- Support customer order fulfillment and help ensure an outstanding customer experience.
- Assist customers in the lot.
- Provide administrative services.
- Interact directly with customers or vendors when required.
- Direct customers to store departments or merchandise.
- Answer customer questions about product order status.
- Handle cash management or program compliance.
- Respond to associates’ operational concerns.
- Support key operational responsibilities and store-specific business objectives.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
