Store Support

The Home Depot • Elko, NV

4d • $18 - $20

About The Position

Associates in Store Support positions perform a variety of non-sales functions. These may include supporting customer order fulfillment, assisting customers in the lot, and providing administrative services. The role may involve direct interaction with customers or vendors, including directing customers to store departments or merchandise, answering questions about product order status, handling cash management, and ensuring program compliance. Store Support associates contribute to customer satisfaction and store operations by working cooperatively with associates, vendors, and carriers; working productively with little or some supervision; demonstrating attention to detail, time-management skills, and integrity; responding to associates’ operational concerns; and remaining focused on store-specific business objectives. Specific positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Requirements

• Work productively with little or some supervision.
• Be detail-oriented and demonstrate proven time-management skills.
• Demonstrate a high level of integrity.

Responsibilities

• Support customer order fulfillment and provide an outstanding customer order experience.
• Assist customers in the lot.
• Provide administrative services.
• Direct customers to store departments or merchandise and answer questions about product order status.
• Handle cash management and program compliance, as applicable to the specific position.
• Work cooperatively with associates, vendors, and carriers.
• Respond to associates’ operational concerns and support store-specific business objectives.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed