Store Support
About The Position
Associates in Store Support positions perform a variety of non-sales functions. These may include helping provide an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct interaction with customers or vendors may sometimes be required. Store Support associates may direct customers to store departments or merchandise, answer questions about product order status, handle cash management, or support program compliance. They help ensure a high level of customer satisfaction while supporting store-specific business objectives and operational responsibilities. Specific positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Requirements
- Work cooperatively with other associates, vendors, and carriers.
- Work productively with little or some supervision.
- Be detail-oriented.
- Have proven time management skills.
- Demonstrate a high level of integrity.
- Remain focused on store-specific business objectives while supporting operational responsibilities.
Responsibilities
- Support customer order fulfillment.
- Assist customers in the lot.
- Provide administrative services.
- Direct customers to store departments or merchandise.
- Answer customer questions about product order status.
- Handle cash management or program compliance.
- Respond to associates’ operational concerns.
- Support key operational responsibilities and store-specific business objectives.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
