Store Support
About The Position
Associates in Store Support perform a variety of non-sales functions, which may include helping ensure an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. The role may involve direct interaction with customers or vendors. Store Support associates may direct customers to departments or merchandise, answer questions about product order status, handle cash management, or support program compliance. Specific positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Requirements
- Work cooperatively with other associates, vendors, and carriers.
- Work productively with little or some supervision.
- Be detail-oriented.
- Have proven time management skills.
- Demonstrate a high level of integrity.
Responsibilities
- Support customer order fulfillment and help provide a positive customer experience.
- Assist customers in the lot and direct customers to store departments or merchandise.
- Answer customer questions about product order status.
- Provide administrative services.
- Handle cash management or support program compliance.
- Respond to operational concerns raised by associates.
- Support key operational responsibilities and store-specific business objectives.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
