Store Supervisor
About The Position
Store Supervisors lead day-to-day sales floor activities, donation door operations, and donated-goods processing. They are accountable for store operations while serving as manager on duty. Responsibilities across the operating process include collecting donations, processing and pricing goods, stocking, completing register transactions, and handling donated goods to meet expected goals. The role requires a strong customer focus, the ability to work with minimal supervision, and an understanding of business demands. The position is full-time, non-exempt, and classified as entry level. It is based at the Vandalia Store in Vandalia, Illinois, with occasional travel to other stores and job sites. The Store Supervisor reports to the Store Manager and does not have permanent supervisory assignments listed, but assigns tasks and supervises Retail Associate and Team Lead performance while acting as manager on duty.
Requirements
- High school diploma or equivalent.
- At least one year of experience in a leadership or oversight role, such as supervising staff or managing quality-control tasks; retail experience is preferred.
- Valid driver’s license, safe driving record, proof of insurance, and reliable transportation.
- CPR/First Aid certification, or ability to obtain certification within six months of employment.
- Ability to travel occasionally to other stores and job sites.
- Ability to work independently while fostering a strong team atmosphere.
- Clear verbal and written communication skills.
- Sensitivity and ability to communicate with a diverse population, and to promote diversity and inclusion.
- Ability to interact with people in a manner that enhances their dignity, privacy, and confidentiality.
- Consistent attendance and punctuality on scheduled workdays.
- High level of professionalism, integrity, business conduct, and ethical behavior.
- Commitment to LLGI’s mission, vision, and values.
- Ability to lift or move up to 50 pounds and perform the physical tasks described in the posting, including standing for long periods, bending, reaching, kneeling, crouching, crawling, carrying, pushing, and pulling.
- Ability to push or pull z-racks and wheeled carts weighing at least 150 pounds.
- Manual dexterity to handle clothing fasteners, cash registers, and tagging guns.
- Visual acuity to evaluate donated items for quality and ability to identify undesirable odors in donations.
- Ability to work in a light industrial/warehouse environment with exposure to heat, cold, and allergens.
Nice To Haves
- Retail experience.
- Basic knowledge of the Google business platform and/or Microsoft Office products, including Word, PowerPoint, Outlook, and Excel.
- Ability to use other software, such as payroll and point-of-sale systems.
Responsibilities
- Perform all duties of a Retail Associate.
- Train, coach, and provide feedback to help staff strengthen and develop their skills.
- Ensure store staff follow policies and procedures.
- Demonstrate leadership and positive role modeling for retail staff.
- Report loss-control concerns to the General Manager and/or Assistant General Manager in a timely manner.
- Manage time effectively and monitor retail staff time to ensure work is completed.
- Take responsibility and accountability for completing job duties and meeting production goals.
- Perform bank deposits and related cash-handling duties.
- Fill in for store staff as needed.
- Perform opening and closing procedures.
- Assign tasks and supervise Retail Associate and Team Lead performance while acting as manager on duty.
- Perform other tasks as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
