About The Position

The Store Shift Supervisor supervises store employees, including during overnight store operations, and assists with efficient management of store operations, inventory, and merchandise presentation. The role helps maintain a safe working and shopping environment and protects company assets. The supervisor also provides support to other managers as requested. The position trains, coaches, and evaluates overnight associates on stocking, recovery, safety, and sanitation standards. It supports execution of the store’s 7 Day Workflow Plan, Find-Fill-Fix procedures, merchandise presentation, pricing and signage, backroom organization, receiving, truck unloading, inventory management, and proper rotation of perishable food items. The supervisor follows company policies and procedures and assists with maintaining store equipment and organized work areas.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Train assigned associates on overnight operating procedures, merchandise stocking, and stocking productivity standards.
  • Coach overnight associates, assess completed work, follow up on performance, and implement performance standards and measures.
  • Recommend corrective actions to Store Managers as needed.
  • Conduct safety meetings and train overnight associates in safety practices, including rolltainer safety, box-cutter use, proper lifting, baler use, pallet jacks, and straddle lift.
  • Help maintain a clean, well-organized store and a safe and secure working and shopping environment.
  • Assist in ensuring equipment is functional and maintained to required safety and sanitation levels.
  • Train assigned associates in recovery standards and model store standards.
  • Train overnight stocking associates on sanitation standards using the Cleaning Schedule.
  • Ensure execution of the store’s 7 Day Workflow Plan as it relates to stocking standards and night-shift Find-Fill-Fix procedures.
  • Use the store HHT as an investigative device to help prevent out-of-stocks and overstocks.
  • Organize backroom operations, including the receiving area.
  • Ensure merchandise is presented according to established practices and plans; use fixtures properly and maintain product pricing and signage.
  • Ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes.
  • Prepare and organize sales shelves and staging areas for new deliveries.
  • Direct and assist associates with unloading trucks as needed and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Provide support to other managers as requested.
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