About The Position

Under general supervision, the Store Non Food Manager manages the Non-Food Department and the total store when designated as manager on duty. The role supports effective inventory management, appealing and profitable merchandise presentation, quality customer service, workplace safety, and protection of company assets. The manager also supports other managers as requested and may manage the store in the Store Manager’s and Assistant Manager’s absence. The position assists with associate training, scheduling coverage, work assessment, and follow-up on performance. It oversees Non-Food stocking and presentation standards, hourly recovery, markdown analysis, sanitation, the store’s 7 Day Workflow Plan, use of handheld terminals to investigate out-of-stocks and overstocks, receiving-area organization, planogram execution, pricing and signage, tote inventory, and inventory control. The manager helps receive and handle merchandise, prepare sales shelves and staging areas, unload trucks, direct merchandise according to plan, and organize reserve inventory. The role also supports customer service, cash handling and store financial controls, safety meetings, store cleanliness, and equipment safety and sanitation.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures, including the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required food-handling certifications.
  • Required local and state food-handling certifications, if applicable.
  • Must be 21 years or older.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Manage the Non-Food Department and manage the total store when designated as manager on duty.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support financial integrity through cash accountability, key control, security practices, and cash control procedures.
  • Assist with training associates in Non-Food stocking, merchandise presentation, and hourly recovery standards.
  • Assist with scheduling coverage, assess work completion, and follow up with associates regarding performance.
  • Record Non-Food markdowns, analyze causes, and take corrective action to prevent recurrence.
  • Assist with sanitation standards and train associates assigned to the Non-Food area using the Cleaning Schedule.
  • Support execution of the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Help ensure handheld terminals are used to investigate and prevent out-of-stocks and overstocks.
  • Assist with organizing the receiving area and presenting merchandise according to established practices and plans.
  • Use merchandise fixtures properly and support product pricing and signage.
  • Assist with planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertisements, and Super Tuesday pricing and signing.
  • Assist with tote inventory management and follow inventory control procedures to maintain accurate inventory levels.
  • Minimize damages and markdowns and ensure accurate scanning and paperwork.
  • Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and desires.
  • Lead receipt and handling of new merchandise; prepare and organize sales shelves and staging areas for deliveries.
  • Direct and assist associates with unloading trucks, direct new merchandise according to plan, and use storeroom space efficiently for reserve inventory.
  • Ensure proper rotation of perishable food items.
  • Follow prescribed cash handling procedures and assist with safety meetings, store cleanliness, and a safe and secure working and shopping environment.
  • Help ensure equipment is functional and maintained to required safety and sanitation levels.
  • Follow company policies and procedures.
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