Store Sales Manager

LaserAway•Doral, FL

2d•Onsite

About The Position

The Store Sales Manager, also called the Location Director, leads a LaserAway clinic by combining strategic oversight with hands-on sales contributions. The role is responsible for clinic operations, sales performance, patient satisfaction, and team development, while maintaining a collaborative environment and high standards of patient care. The manager drives individual and clinic sales, coaches Patient Care Coordinators (PCCs), oversees scheduling and staff management, monitors patient satisfaction, and implements CRM strategies to grow revenue. The role also oversees brand standards, inventory, supplies, and aesthetic equipment; builds local community relationships; and works with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals. Compensation includes a base salary and performance-based revenue shares. The posting states that Store Sales Managers earn an average of $70,000 to $100,000 annually, with top performers potentially earning more. LaserAway also advertises leadership coaching, professional development, career advancement, and free or discounted aesthetic treatments.

Requirements

High school diploma required.
At least 3 years of leadership experience in high-end B2C retail or a high-touch service industry.
Proven success in consultative sales and team management.
Proficiency in Google Suite, CRM systems, and data analysis.
Availability to work evenings, weekends, and holidays as needed.

Nice To Haves

Bachelor’s degree preferred.
Experience with talent acquisition, team development, and collaboration across sales and clinical teams.

Responsibilities

Lead by example in individual sales and coach Patient Care Coordinators to achieve sales goals and maximize clinic revenue.
Oversee daily scheduling to maintain clinic activity, staff breaks, and a seamless patient experience.
Monitor and improve patient satisfaction from consultation through treatment.
Track CRM initiatives and use cross-sell, upsell, and win-back strategies to increase clinic performance.
Maintain LaserAway brand standards, including a clean, welcoming clinic environment and staff dress-code compliance.
Recruit, train, and mentor Patient Care Coordinators and clinicians, and manage performance expectations.
Oversee medical inventory, supplies, and maintenance of aesthetic equipment.
Build relationships with local businesses and organizations to strengthen the clinic’s community presence.
Partner with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals.
Promote a compassionate, professional, motivated, and unified team culture.