Store Sales Manager

LaserAway•Orlando, FL

2d•Onsite

About The Position

The Store Sales Manager, also referred to as Location Director, leads a LaserAway clinic by combining strategic oversight with hands-on sales contributions. The role is responsible for clinic performance, smooth daily operations, patient satisfaction, and team development. The manager leads sales efforts, coaches Patient Care Coordinators (PCCs), oversees clinic staff and resources, and works with regional sales and operations teams to align staffing, budgets, and performance goals. The position is based at the Orlando location. Compensation includes a base salary and the opportunity to earn revenue shares based on clinic performance. Store Sales Managers earn an average of $70,000 to $100,000 annually, with top performers potentially earning more. Incentive compensation may include bonuses and commissions, depending on role and performance. LaserAway describes its aesthetic dermatology services as being performed by licensed medical professionals, with protocols crafted and monitored by 25 board-certified dermatologists. The company uses state-of-the-art technology and premium products and serves all skin types.

Requirements

High school diploma required.
At least 3 years of leadership experience in high-end B2C retail or high-touch service industries.
Proven success in consultative sales and team management.
Proficiency with Google Suite, CRM systems, and data analysis.
Ability to lead talent acquisition, team development, and collaboration across sales and clinical teams.
Proactive, detail-oriented approach and commitment to LaserAway's values and operational excellence.
Flexible availability to work evenings, weekends, and holidays to meet clinic needs.

Nice To Haves

Bachelor's degree.

Responsibilities

Lead by example in individual sales and coach Patient Care Coordinators (PCCs) to achieve sales goals and maximize clinic revenue.
Oversee daily scheduling to keep the clinic busy, provide proper staff breaks, and support a seamless patient experience.
Monitor and improve patient satisfaction metrics and the patient experience from consultation through treatment.
Track CRM initiatives, including cross-sell, upsell, and win-back strategies, to improve clinic performance.
Ensure the clinic follows LaserAway brand standards, maintains a clean and welcoming environment, and complies with staff dress codes.
Recruit, train, and mentor PCCs and clinicians, foster a positive work environment, and manage performance expectations.
Manage medical inventory, supplies, and maintenance of aesthetic equipment.
Build relationships with local businesses and organizations to strengthen LaserAway's community presence.
Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
Promote a compassionate, professional, motivated, and unified team culture.