Store Sales Manager

LaserAway•Thousand Oaks, CA

About The Position

LaserAway is hiring a Store Sales Manager, also referred to as a Location Director, to lead a clinic’s sales performance, operations, patient experience, and team development. The manager combines strategic oversight with hands-on sales contributions and helps ensure smooth clinic operations, a collaborative team environment, and high standards of patient care. The role offers a competitive base salary and revenue-share opportunities tied to clinic performance. The posting states that Store Sales Managers earn an average of $80,000 to $110,000 annually, with top performers potentially earning more. The manager leads and coaches Patient Care Coordinators (PCCs), oversees scheduling and staff performance, and monitors patient satisfaction and clinic revenue initiatives. The role also includes maintaining brand standards, managing inventory and aesthetic equipment, building community relationships, and coordinating with regional sales and operations teams on staffing, budgets, and performance goals. LaserAway describes its aesthetic dermatology services as being performed by licensed medical professionals, with protocols crafted and monitored by 25 board-certified dermatologists. The company uses state-of-the-art technology and premium products and serves all skin types.

Requirements

High school diploma required.
At least 3 years of leadership experience in high-end B2C retail or high-touch service industries.
Proven success in consultative sales and team management.
Proficiency in Google Suite, CRM systems, and data analysis.
Flexible availability to work evenings, weekends, and holidays.
Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.
Ability to lead talent acquisition, team development, and collaboration across sales and clinical teams.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Lead by example in individual sales and coach Patient Care Coordinators to meet goals and maximize clinic revenue.
Oversee daily scheduling to keep the clinic busy, provide appropriate staff breaks, and support a seamless patient experience.
Monitor and improve patient satisfaction from consultation through treatment.
Track CRM initiatives and use cross-selling, upselling, and win-back strategies to grow revenue.
Maintain LaserAway brand standards, including a clean, welcoming clinic and staff adherence to dress codes.
Recruit, train, and mentor Patient Care Coordinators and clinicians; foster a positive work environment and manage performance expectations.
Manage medical inventory and supplies and oversee maintenance of aesthetic equipment.
Build relationships with local businesses and organizations to strengthen LaserAway’s community presence.
Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
Promote a compassionate, professional, motivated, and unified team culture.