Store Sales Manager
About The Position
The Store Sales Manager (also referred to as Location Director) leads a LaserAway clinic, combining strategic oversight with hands-on sales contributions. The role is responsible for clinic operations, sales performance, patient satisfaction, staff development, and maintaining brand standards. The manager works with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals, and represents the clinic in the local community. The position offers a competitive base salary and performance-based revenue shares. Store Sales Managers earn an average of $70,000 to $100,000 annually, with top performers potentially earning more. LaserAway offers leadership coaching, ongoing development, career advancement opportunities, incentive compensation, and free or discounted aesthetic treatments. LaserAway provides aesthetic dermatology treatments performed by licensed medical professionals, supported by board-certified dermatologists who develop and monitor treatment protocols. The company uses state-of-the-art technology and premium products and serves all skin types.
Requirements
- High school diploma required.
- At least 3 years of leadership experience in high-end B2C retail or high-touch service industries.
- Proven success in consultative sales and team management.
- Proficiency in Google Suite, CRM systems, and data analysis.
- Ability to work evenings, weekends, and holidays to meet clinic needs.
- Proactive, detail-oriented approach and commitment to LaserAway’s values and operational excellence.
Nice To Haves
- Bachelor’s degree preferred.
- Experience with talent acquisition, team development, and collaboration across sales and clinical teams.
Responsibilities
- Lead by example in individual sales and coach Patient Care Coordinators (PCCs) to meet sales goals and increase clinic revenue.
- Oversee daily scheduling to keep the clinic busy while ensuring staff receive appropriate breaks and patients have a seamless experience.
- Monitor and improve patient satisfaction metrics and the patient experience from consultation through treatment.
- Track CRM initiatives, including cross-selling, upselling, and win-back strategies, to grow clinic performance.
- Maintain LaserAway brand standards, including a clean and welcoming clinic environment and staff adherence to dress codes.
- Recruit, train, and mentor PCCs and clinicians; foster a positive work environment and manage performance expectations.
- Manage medical inventory and supplies and oversee maintenance of aesthetic equipment.
- Build relationships with local businesses and organizations to strengthen LaserAway’s community presence.
- Collaborate with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals.
- Promote a compassionate, professional, motivated, and unified team culture.
Benefits
- Medical, dental, vision, disability, and life insurance.
- 401(k) plan with company match.
- Paid Time Off (PTO) in compliance with state and federal requirements.
- Additional ancillary benefits.
- Potential bonuses and commissions depending on role and performance.
- Leadership coaching, ongoing development, and career advancement opportunities.
- Free and discounted aesthetic treatments.
- Competitive compensation and performance incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
