Store Sales Manager

Mattress Firm • Pennington, NJ

2d • $84,000 - $102,000

About The Position

The Store Sales Manager leads Mattress Firm’s vision and company initiatives while achieving sales performance goals across multiple store units. The role oversees in-store merchandising execution, selling programs, key performance results, and the omni-channel experience. The manager ensures customers remain at the center of the store experience and creates an engaging environment for team members. As a coach, the manager develops associates’ skills and performance and fosters a collaborative, motivated team.

The position includes onboarding and team-building activities, workforce management, talent development, and business operations. The manager conducts one-on-one meetings and 30-, 60-, and 90-day check-ins; manages staffing and scheduling; supports policy and regulatory compliance; coaches associates on product knowledge and sales skills; and oversees store financial performance, merchandising, inventory, cash handling, customer invoicing, and opening and closing procedures. The role also partners with marketing on the store’s social media strategy and works with leadership and corporate partners to address staffing and inventory needs.

The position requires standing or sitting for more than eight hours at a time and lifting, pushing, or pulling more than 50 pounds. Compensation is listed as $84,000–$102,000 per year, depending on qualifications and experience. Additional bonus opportunities may be available for eligible roles at the Company’s discretion. The posting lists an application acceptance deadline of 11/01/2026.

Requirements

• Ability to stand or sit for more than eight hours at a time.
• Ability to lift, push, or pull more than 50 pounds.
• Legal authorization to work in the United States without sponsorship and ability to provide proof of work eligibility.

Responsibilities

• Lead Mattress Firm’s vision and company initiatives and achieve sales performance goals across multiple store units.
• Hold associates accountable for executing in-store merchandising and lead selling programs that drive related KPI results.
• Support the omni-channel experience and ensure teams put customers at the center of the store experience.
• Create an engaging environment and coach associates to develop their skills and performance.
• Conduct one-on-one meetings to understand team members’ motivations and personal and professional aspirations, and maintain a team bio book.
• Conduct 30-, 60-, and 90-day check-ins with new team members to discuss progress and opportunities.
• Manage workforce activities, including store staffing schedules and reconciling punches, using Operations team support and tools.
• Ensure compliance with company policies, appearance and functionality standards, and state regulations.
• Represent the Company brand professionally in internal and external interactions.
• Follow Company procedures for product transfers and maintain proper inventory documentation.
• Analyze company-provided reports to determine staffing needs and partner with leadership on staffing changes.
• Provide technical and product knowledge to associates and customers and serve as a subject matter expert.
• Analyze company-provided reports to identify skill gaps and address them through coaching.
• Achieve or exceed individual store financial targets through effective execution and customer service.
• Ensure store execution of product merchandising, marketing, and point-of-purchase standards.
• Partner with marketing to plan, implement, and monitor the assigned store’s social media strategy to increase brand awareness and sales.
• Ensure timely store opening and closing procedures.
• Manage inventory levels and review merchandise flow to ensure accurate stock.
• Follow Company cash-handling procedures, including payment acceptance and deposits.
• Follow sales-processing policies for proper creation and execution of customer invoices.
• Execute company initiatives and other activities requested by the supervisor.
• Monitor competitors, advertisements, and services, and develop strategies to counter them.
• Conduct store-level inventory processes, research discrepancies, and partner with leadership and corporate partners as needed.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.
• Additional bonus opportunities may be available for eligible leadership and individual contributor roles, at the Company’s discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed