Store Sales Manager

The Good Feet Store • Princeton, NJ

4d • $78,000 - $95,000

About The Position

The Store Sales Manager is a hands-on, performance-driven sales leader who sells on the floor while leading and developing the store team. The role creates personalized customer experiences by listening to customers, understanding their needs, demonstrating products, conducting personalized fittings, explaining recommended solutions and pricing, addressing concerns, and closing sales. Compensation is stated as $78,000–$95,000 annual earning potential, consisting of base salary plus uncapped individual commissions, with eligibility for a monthly store bonus tied to store sales goals.

The manager leads daily store operations and sales performance, coaches and trains team members, and supports scheduling, inventory, customer escalations, and accurate cash-handling, point-of-sale, and financing procedures. Structured paid training is provided in customer discovery, product demonstrations, consultative sales, objection handling, financing, and closing. Stores operate seven days a week, and weekend work is required.

Requirements

• Previous success in commission-based sales, consultative sales, retail sales, or another goal-driven customer-facing role is strongly preferred.
• Results-oriented mindset and motivation to achieve measurable sales performance goals.
• Confidence discussing premium product solutions, presenting pricing, and asking for a decision.
• Strong relationship-building skills and an ability to earn trust without applying pressure.
• Willingness to receive coaching and continuously improve.
• Two or more years managing a retail or sales environment.
• Ability to coach and motivate a team while carrying individual sales goals.
• Ability to stand for extended periods, bend, kneel, and crouch to floor level; use both hands for repetitive dexterous work; and lift up to 30 lbs.

Responsibilities

• Create a personalized customer service and sales experience from the first conversation through closing.
• Ask questions to understand customers’ experiences and what they hope to improve.
• Conduct hands-on product demonstrations and personalized fittings, helping customers select suitable Good Feet arch supports.
• Explain the value of recommended solutions, present pricing, and ask for the sale.
• Address customer questions, concerns, and hesitation, including using available financing options.
• Build customer relationships through attentive service and follow-up.
• Work toward sales goals and track individual and store sales performance.
• Lead daily store operations, including opening, closing procedures, and merchandising standards.
• Coach and develop the sales team by modeling the sales process, observing fittings, and providing real-time feedback.
• Help onboard and train new team members on product knowledge and the consultative sales process.
• Assist with scheduling, timekeeping, and ensuring strong staff coverage.
• Manage inventory counts, stock levels, and reordering.
• Ensure cash handling, point-of-sale, and financing procedures are followed accurately.
• Manage customer concerns and escalations.

Benefits

• Paid vacation, sick time, and holidays.
• Medical, dental, and vision insurance.
• Life, accidental death, and disability insurance.
• 401(k) with company match.
• Employee discounts.
• Comprehensive product and consultative sales training.
• Opportunities for career growth based on consistent performance.
• Uncapped commission based on individual sales performance.
• Eligible for a monthly store bonus based on meeting store sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed