Sales - Store Manager

Russell Cellular•Delhi, NY

About The Position

Russell Cellular is seeking a Store Manager to lead a retail team, coach employees, drive sales, and deliver strong customer experiences. The manager leads by serving customers, supporting the team, and achieving personal and store sales goals. The position is an active, customer-facing sales role with responsibility for the store’s daily operations. Russell Cellular is one of the nation’s largest Verizon Authorized Retailers and has operated since 1993. The company describes its focus as developing employees, supporting communities, and creating opportunities for personal and professional growth. Compensation is $18.00 per hour plus uncapped commission. Average earnings are stated as up to $23.00 per hour, with the possibility of earning more through commissions. Eligible employees may have access to the benefits listed below.

Requirements

  • Experience in retail leadership, store management, or sales management.
  • Passion for coaching, developing, and motivating others.
  • Strong interpersonal, communication, and relationship-building skills.
  • A track record of achieving sales goals and driving team performance.
  • Ability to thrive in a fast-paced, goal-driven retail environment.
  • Flexible availability, including weekends as business needs require.

Responsibilities

  • Lead, coach, and develop Wireless Specialists to exceed sales and service expectations.
  • Drive store performance through hands-on leadership, coaching, and accountability.
  • Meet personal sales goals and help the team achieve store objectives while remaining an active seller and customer-facing leader.
  • Recruit, interview, hire, train, and onboard team members.
  • Manage scheduling, inventory, cash handling, and daily store operations.
  • Resolve escalated customer concerns and ensure an exceptional customer experience.
  • Maintain a clean, organized, and professional store environment.

Benefits

  • Medical, dental, vision, and life insurance benefits may be available to eligible employees.
  • 401(k) with employer matching opportunities.
  • Paid time off, paid sick leave, and company holidays.
  • Employee Assistance Program (EAP).
  • Verizon discounts, sales contests, and performance incentives.
  • Career development, advancement opportunities, and paid training.
  • Same-day pay options.
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