Career Day in Wichita, KS!

Community Choice Financial Family of Brands•Wichita, KS

4d•Onsite

About The Position

Community Choice Financial Family of Brands is seeking ambitious achievers and experienced leaders for Store Operations roles in Wichita, Kansas. Store Operations team members are on the front line of the business, helping customers access financial solutions and providing a high-quality customer experience. The posting invites candidates to meet one-on-one with a hiring manager at a career day; specific job listings provide additional details about each position’s essential functions. The role involves building customer relationships, processing financial transactions, explaining services, supporting account management and collections, participating in community and marketing events, maintaining the store, and following company policies and security procedures. The position is in person. The posting describes physical demands that frequently include remaining stationary, standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating controls such as a keyboard.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Must pass a background check, conducted and considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary, standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling or cash drawer/vault management experience.
Bilingual English/Spanish skills; may be required for certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business and brand loyalty, and provide a strong customer experience.
Review, validate, and accurately process financial transactions such as check cashing, money transfers, and loans or pawns.
Explain transactions and provide information about personalized financial services.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Participate in ongoing training, follow company policies and procedures, and uphold office security protocols, including cash drawer management.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to an e-learning management system for professional and personal development.
Cross-brand training and opportunities across the company’s eleven brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with mental health resources and life coaching for employees and family members.
Access to discounts from nationwide and local retailers through a Discount Marketplace.
Paid time off starting at 12 days in the first year, increasing with tenure.