Career Day in Wichita, KS!

Community Choice Financial Family of Brands•Wichita, KS

2d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for its Store Operations team, which works on the front line to provide customers with financial solutions and a strong service experience. The company invites prospective candidates to meet one-on-one with a hiring manager at its Wichita, Kansas Career Day and learn about available opportunities. The description covers general Store Operations duties; specific responsibilities may vary by position. Team members greet and assist customers, process financial transactions, explain services, support account management and collections, participate in community activities, maintain the store, and follow company policies and security procedures. The role requires a high school diploma or equivalent, communication and computer skills, attention to detail, and the ability to meet the stated physical demands. A valid driver’s license, auto insurance, and personal vehicle are required for use during the workday, with mileage compensated. The company offers paid on-the-job training, development and cross-brand training, leadership development, performance-based advancement, educational reimbursement, insurance and retirement benefits, employee assistance resources, discounts, and paid time off. In-store positions are in person only.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, a POS system, Microsoft Office, and other computer systems.
Must be at least 18 years old (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.
Background check required, conducted and considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required for certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access financial solutions and provide a positive customer experience.
Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
Explain transactions and offer personalized financial services suited to customers’ needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Participate in ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer and help maintain a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across the company’s brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance coverage choices, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with mental health resources and life coaching for team members and family members.
Discount Marketplace with discounts from nationwide and local retailers.
Paid time off, starting at 12 days in the first year and increasing over time.