Career Day in Topeka, KS!

Community Choice Financial Family of Brands•Topeka, KS

2d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for opportunities on its Store Operations team, which serves customers in person and provides access to the company’s financial solutions. Team members deliver customer service, process financial transactions, help customers manage accounts and payments, support community and marketing events, maintain the store, and follow company policies and security procedures. Applicants are invited to meet one-on-one with a hiring manager at the Topeka, Kansas Career Day to learn about available roles. Specific duties vary by position.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle available for use throughout the workday; mileage is compensated.
Successful completion of a background check, conducted and considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, or money order processing.
Prior cash handling or cash drawer/vault management experience.
Bilingual English/Spanish skills; this may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer personalized financial services suited to customers’ needs.
Assist with customer account management and collections, and accept customer payments.
Participate in in-store and community events and external marketing.
Help maintain the appearance and cleanliness of the store.
Complete ongoing training, follow company policies and procedures, and observe office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to an extensive learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support movement into opportunities across the company’s eleven brands.
Enrollment in a Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance coverage choices, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program access to mental health resources, life coaching, and other support for employees and their families.
Discount Marketplace access to discounts from nationwide and local retailers.
Paid time off, starting at 12 days in the first year and increasing over time.