Career Day in Hays, KS!

Community Choice Financial Family of Brands•Hays, KS

2d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for opportunities on its Store Operations team, the front line of the business. Team members help customers access financial solutions and provide a strong customer experience. The role includes customer service, processing financial transactions, assisting with account management and payments, participating in community outreach and marketing, maintaining the store, and following company policies and security procedures. The posting invites candidates to meet with a hiring manager at a Career Day in Hays, Kansas; specific job listings provide additional details about the essential functions of each position.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver's license, auto insurance, and a personal vehicle available for use during the workday; mileage is compensated.
Must pass a background check, conducted and considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary, standing for up to 90% of the time, moving or transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, or money order processing.
Prior cash handling or cash drawer/vault management experience.
Bilingual English/Spanish; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access financial products and services while providing a positive experience.
Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
Explain transactions and offer customers financial services suited to their needs.
Assist with customer account management, collections, and payment acceptance.
Participate in in-store and community events and external marketing.
Help maintain the store's appearance and cleanliness.
Complete ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer and help foster a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across the company's brands.
Key Holder Program intended to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage options, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with mental health resources and life coaching for employees and family members.
Discount Marketplace access to discounts from nationwide and local retailers.
Paid time off starting at 12 days in the first year and increasing with tenure.