Career Day in Topeka, KS!

Community Choice Financial Family of Brands•Topeka, KS

4d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for opportunities on its Store Operations team, which provides customer service and supports customers in accessing financial solutions. Candidates are invited to meet one-on-one with a hiring manager at a Career Day at Speedy Cash, 2027 SW Fairlawn Rd, Topeka, Kansas 66604. The event dates and hours are Friday, November 13th and Tuesday, November 24th, from 10:00 a.m. to 5:30 p.m. Specific position details vary by job listing. Team members greet and assist customers, process financial transactions, explain services, support account management and collections, participate in community activities, maintain the store, and follow company procedures and security protocols. The role requires customer-facing communication, accurate data entry and transaction handling, and the ability to meet the stated physical demands. In-store positions are in person only. The company offers paid on-the-job training, development resources, cross-brand training, a Key Holder Program, performance-based advancement, educational reimbursement, various insurance and retirement plans, an Employee Assistance Program, retailer discounts, and paid time off. Benefit eligibility and offerings are subject to plan terms and may change.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Successful background check, conducted and considered in accordance with applicable law.
Ability to meet physical demands that frequently include remaining stationary, standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish; may be required at certain locations.

Responsibilities

Greet and connect with customers to build relationships, encourage repeat business, and provide a positive customer experience.
Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and financial services to customers and offer services suited to their needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the appearance and cleanliness of the store.
Complete ongoing training and follow company policies, procedures, and office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training with opportunities across the company's brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance options, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits options, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with mental health resources and life coaching for employees and family members.
Access to discounts from nationwide and local retailers.
Paid time off starting at 12 days in the first year and increasing with tenure.