Career Day in Topeka, KS!

Community Choice Financial Family of Brands•Topeka, KS

3d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for opportunities on its Store Operations team, the customer-facing frontline of the business. Team members help customers access financial solutions and provide a high-quality customer experience. The posting invites candidates to attend Career Day in Topeka, Kansas, and meet one-on-one with a hiring manager to learn about available positions. Specific duties may vary by position.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver’s license, auto insurance, and personal vehicle for use throughout the workday; mileage is compensated.
Background check required, conducted and considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside the store; and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and support brand loyalty.
Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawn transactions.
Explain transactions and offer personalized financial services suited to customers’ needs.
Assist with customer account management and collections, and accept customer payments.
Participate in in-store and community events and external marketing activities.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and comply with office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support movement among the company’s brands.
Key Holder Program intended to build leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance choices, including telemedicine and health spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with access to mental health resources and life coaching for employees and family members.
Discount Marketplace with access to exclusive discounts from nationwide and local retailers.
Paid time off that grows with tenure, starting at 12 days in the first year.