Store Operations Manager #42 - Potranco - San Antonio, TX

Academy • San Antonio, TX

11d • Onsite

About The Position

The Store Operations Manager plays a hands-on role in delivering a strong store experience while developing leadership capability and operational excellence. The role supports daily execution across departments and helps ensure sales, service, and safety standards are consistently met. Through active engagement on the sales floor, the manager learns to translate strategy into action, partners with store leaders to plan priorities and coach team members, and responds quickly to business needs. The position builds knowledge of inventory flow, labor planning, and merchandising execution, and is designed to prepare the manager for broader leadership responsibility through exposure and development.

The manager works alongside experienced Store Directors, Assistant Managers, and Team Leads, receiving guidance, feedback, and coaching. Together, they align on priorities, solve operational challenges, and model strong store leadership behaviors.

Requirements

• Minimum of 3 years of relevant leadership or management experience.
• Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
• Strong leadership and coaching skills, with the ability to develop people.
• Solid business acumen and the ability to interpret operational and financial data.
• Effective verbal and written communication skills.
• Experience with inventory systems, order processing, payroll systems, and Microsoft Office.
• Sound judgment and decision-making skills in a fast-paced environment.
• Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
• Ability to manage and audit firearm sales and ensure accurate completion of required federal and state transaction steps.
• Team-first attitude and willingness to assist where needed.
• Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
• Ability to remain on feet and move throughout the store for extended periods.
• Ability to perform physical tasks including walking, bending, reaching, pulling, carrying, and lifting items up to 50 lbs.
• Ability to complete repetitive tasks, including scanning, stocking, and folding merchandise.
• Comfort using ladders or step stools to access merchandise.
• Ability to thrive in a fast-paced retail environment and adapt to shifting priorities.
• Acceptable level of hearing and vision to perform job duties.
• Ability to adhere to company policies and professional standards.

Nice To Haves

• Bachelor’s degree in a related field preferred.

Responsibilities

• Support daily execution across departments to help meet sales, service, and safety standards.
• Engage actively on the sales floor and translate strategy into action.
• Partner with store leaders to plan priorities, coach team members, and respond to business needs.
• Learn and support key processes such as inventory flow, labor planning, and merchandising execution.
• Lead departments of up to 40 team members while driving operational excellence and achieving sales targets.
• Manage and audit firearm sales, ensuring transactions meet federal and state requirements through accurate completion of ATF Form 4473, background check verification, and final approval.
• Step in to support other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed