Store Operations Manager #42 - Potranco - San Antonio, TX

Academy Sports + Outdoors•San Antonio, TX
•Onsite

About The Position

The Store Operations Manager plays a hands-on role in delivering a strong store experience while building leadership capability and operational excellence. The role supports daily execution across departments to ensure sales, service, and safety standards are consistently met, and engages actively on the sales floor to translate strategy into action. The manager partners with store leaders to plan priorities, coach team members, and respond to business needs. The role includes learning and overseeing key processes such as inventory flow, labor planning, and merchandising execution, with development intended to prepare the manager for broader leadership responsibilities. The manager works alongside Store Directors, Assistant Managers, and Team Leads, aligning priorities, solving operational challenges, and modeling strong store leadership behaviors.

Requirements

  • At least 3 years of relevant leadership or management experience.
  • Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
  • Strong leadership and coaching skills, including the ability to develop people.
  • Business acumen and ability to interpret operational and financial data.
  • Effective verbal and written communication skills.
  • Experience with inventory systems, order processing, payroll systems, and Microsoft Office.
  • Sound judgment and decision-making in a fast-paced environment.
  • Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
  • Ability to manage and audit firearm sales and ensure compliance with federal and state requirements.
  • Team-first attitude and willingness to assist wherever needed.
  • Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
  • Ability to remain on your feet and move throughout the store for extended periods.
  • Ability to walk, bend, reach, pull, carry, and lift items up to 50 lbs.
  • Ability to perform repetitive tasks such as scanning, stocking, and folding merchandise.
  • Comfort using ladders or step stools to access merchandise.
  • Ability to thrive in a fast-paced retail environment and adapt to shifting priorities.
  • Acceptable hearing and vision to perform job duties.
  • Ability to adhere to company policies and professional standards.

Nice To Haves

  • Bachelor’s degree in a related field preferred.

Responsibilities

  • Support daily execution across departments and ensure sales, service, and safety standards are met.
  • Engage on the sales floor and translate strategy into action.
  • Partner with store leaders to plan priorities, coach team members, and respond to business needs.
  • Support key processes including inventory flow, labor planning, and merchandising execution.
  • Lead departments of up to 40 team members, drive operational excellence, and achieve sales targets.
  • Manage and audit firearm sales, ensuring transactions comply with federal and state requirements, including accurate ATF Form 4473 completion, background-check verification, and final approval.
  • Step in where needed to support the team and store operations.
  • Complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
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