Store Operations Manager #186 - Collierville, TN

Academy • Collierville, TN

3d

About The Position

The Store Operations Manager plays a hands-on role in delivering a strong store experience while building leadership capability and operational excellence. The role supports daily execution across departments to ensure sales, service, and safety standards are consistently met. Through active engagement on the sales floor, the manager learns to translate strategy into action and partners with store leaders to plan priorities, coach team members, and respond to business needs. The position includes learning key processes such as inventory flow, labor planning, and merchandising execution, and is designed to prepare the manager for broader leadership responsibilities through exposure and development.

The manager works alongside Store Directors, Assistant Managers, and Team Leads, receiving guidance, feedback, and coaching. The team aligns on priorities, solves operational challenges, and models the behaviors expected of strong store leaders. This is a full-time position averaging 45–50 hours per week during peak times, with schedules that may vary to meet business needs.

Requirements

• Minimum of 3 years of relevant leadership or management experience.
• Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
• Strong leadership and coaching skills, with the ability to develop people.
• Business acumen and ability to interpret operational and financial data.
• Effective verbal and written communication skills.
• Experience with inventory systems, order processing, payroll systems, and Microsoft Office.
• Sound judgment and decision-making skills in a fast-paced environment.
• Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
• Ability to manage and audit firearm sales and ensure compliance with federal and state requirements, including ATF Form 4473 completion and background-check verification.
• Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
• Ability to remain on feet and move throughout the store for extended periods during scheduled shifts.
• Ability to walk, bend, reach, pull, carry, and lift items up to 50 lbs.
• Ability to perform repetitive tasks, including scanning, stocking, and folding merchandise.
• Comfort using ladders or step stools to access merchandise as needed.
• Ability to thrive in a fast-paced retail environment and adapt to shifting priorities.
• Acceptable hearing and vision to perform job duties.
• Ability to adhere to company policies and professional standards.

Nice To Haves

• Bachelor’s degree in a related field preferred.

Responsibilities

• Support daily execution across store departments and help ensure sales, service, and safety standards are met.
• Engage actively on the sales floor and translate strategy into action.
• Partner with store leaders to plan priorities, coach team members, and respond to business needs.
• Learn and support inventory flow, labor planning, and merchandising execution.
• Help solve operational challenges and model the behaviors expected of store leaders.
• Manage and audit firearm sales, ensuring transactions meet federal and state requirements through accurate ATF Form 4473 completion, background-check verification, and final approval.
• Complete and maintain required certifications, including Firearms Sales and Power Industrial Truck certifications.
• Step in to support other needs across the store as appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed