Store Operations Manager #186 - Collierville, TN

Academy Sports + Outdoors • Collierville, TN

21h

About The Position

The Store Operations Manager plays a hands-on role in delivering a strong store experience while building leadership capability and operational excellence. The role supports daily execution across departments, ensuring sales, service, and safety standards are consistently met. Through active engagement on the sales floor, the manager learns to translate strategy into action.

The manager partners with store leaders to plan priorities, coach team members, and respond quickly to business needs. The role includes learning key processes such as inventory flow, labor planning, and merchandising execution, and is designed to prepare the manager for broader leadership responsibility through exposure and development. The position works alongside experienced Store Directors, Assistant Managers, and Team Leads who provide guidance, feedback, and coaching.

Requirements

• Minimum of 3 years of relevant leadership or management experience.
• Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
• Strong leadership and coaching skills, including the ability to develop people.
• Solid business acumen and ability to interpret operational and financial data.
• Effective verbal and written communication skills.
• Experience with inventory systems, order processing, payroll systems, and Microsoft Office.
• Sound judgment and decision-making skills in a fast-paced environment.
• Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
• Ability to manage and audit firearm sales and ensure transactions meet federal and state requirements.
• Team-first attitude and willingness to assist where needed.
• Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
• Ability to remain on feet and move throughout the store for extended periods during scheduled shifts.
• Ability to walk, bend, reach, pull, carry, and lift items up to 50 pounds.
• Capacity to perform repetitive tasks, including scanning, stocking, and folding merchandise.
• Comfort using ladders or step stools to access merchandise.
• Ability to thrive in a fast-paced retail environment and adapt to shifting priorities.
• Acceptable level of hearing and vision to perform job duties.
• Ability to adhere to company policies and professional standards.

Nice To Haves

• Bachelor’s degree in a related field preferred.

Responsibilities

• Support daily execution across store departments and ensure sales, service, and safety standards are consistently met.
• Engage actively on the sales floor and translate store strategy into action.
• Partner with store leaders to plan priorities, coach team members, and respond to business needs.
• Learn and support key processes, including inventory flow, labor planning, and merchandising execution.
• Help align store priorities, solve operational challenges, and model the behaviors expected of strong store leaders.
• Lead departments of up to 40 team members while driving operational excellence and achieving sales targets.
• Manage and audit firearm sales, ensuring transactions comply with federal and state requirements, including accurate completion of ATF Form 4473, background check verification, and final approval.
• Step in where needed while maintaining focus on core duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed