Domino's General Manager - Collierville, TN
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The manager is expected to set an example, follow all policies and procedures, and hold the crew to the same standards. The role calls for strong customer service, attendance, punctuality, and maintaining the store’s image and operating standards. The position involves general store-team duties as needed, such as operating equipment, stocking and preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also lists delivery duties and qualifications, including delivering products by car, requiring a valid driver’s license and access to an insured vehicle. Work takes place in a restaurant environment with exposure to changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. The work can involve prolonged standing and continuous reaching and hand use, as well as walking, bending, crouching, lifting, carrying, pushing, pulling, and occasional stair or ladder climbing. Delivery work may involve driving, walking, carrying orders, and climbing multiple flights of stairs.
Requirements
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to understand and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to use a computer keyboard or touch screen.
- Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle for deliveries, and ability to navigate addresses and adverse terrain.
Responsibilities
- Take responsibility for all operations during the shift, including cost, inventory, and cash controls and customer relations.
- Set an example for the crew and ensure all policies and procedures are followed.
- Manage staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, cleanliness, and operating standards.
- Provide great customer service and promote attendance and punctuality.
- Contribute to marketing and store profitability.
- Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility as needed.
- When performing delivery duties, deliver products to customers, deliver flyers and door hangers, and navigate the designated delivery area.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
