Store Operations Lead

Music & Arts • Birmingham, AL

6d

About The Position

The Store Operations Lead is responsible for day-to-day sales and store operations while meeting high customer service standards. The role supports the sales team through coaching, counseling, advice, motivation, and other assistance to help meet sales objectives. It also involves monitoring financial and inventory data, ensuring products are available and displayed appropriately, overseeing payroll and employee recruiting, hiring, and training, and handling daily operational tasks related to institutional sales and rental services for assigned accounts. The position promotes the Music & Arts lesson program, assists teachers, and provides outstanding customer service.

Requirements

• High school diploma or equivalent.
• 2 years of relevant work experience.

Nice To Haves

• 3–5 years of retail experience.
• Musical experience and interest.

Responsibilities

• Coach, counsel, advise, support, and motivate the sales team to help meet sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Ensure products are available for purchase and displayed appropriately.
• Oversee payroll, recruiting, hiring, and training of store employees.
• Execute daily operational tasks related to institutional sales and rental services for assigned accounts.
• Promote the Music & Arts lesson program and assist teachers.
• Demonstrate outstanding customer service to every customer.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off for tours and return to their jobs afterward.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED