STORE NON FOOD MGR - DG MKT in KINGSPORT TN S14751

Dollar General•Kingsport, TN
•Onsite

About The Position

Under general supervision, manage the Non-Food Department and the total store when designated as manager on duty. Ensure efficient and effective inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, and protection of company assets according to required procedures. Provide support to other managers as requested. When the Store Manager and Assistant Manager are absent, manage store operations, including cash accountability and security practices. The Non-Food Manager supports department training, scheduling coverage, work assessment, markdown analysis, sanitation, stocking and recovery standards, the store’s 7 Day Workflow Plan, inventory processes, merchandise presentation, pricing and signage execution, receiving, and delivery handling. The role also supports customer service, safe and orderly store operations, equipment maintenance, and compliance with company procedures.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise-presentation guidance.
  • Willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • When designated as manager on duty, authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support the store’s financial integrity through cash accountability, key control, and adherence to security and cash-control procedures.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Assist with training employees, including associates assigned to the Non-Food Department.
  • Assist with scheduling coverage, assess work completion, and follow up with associates regarding performance.
  • Record Non-Food markdowns, analyze causes, and take corrective action to prevent recurrence.
  • Assist with sanitation standards and train associates in the Non-Food area using the Cleaning Schedule.
  • Assist with execution of the 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Use the HHT as an investigative device to help prevent out-of-stocks and overstocks.
  • Help organize the receiving area and ensure merchandise is presented according to established practices and plans.
  • Use merchandise fixtures properly and maintain product presentation, pricing, and signage.
  • Assist with planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes and follow inventory-control procedures to maintain accurate inventory levels.
  • Minimize damages and markdowns and ensure accurate scanning and paperwork.
  • Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and desires.
  • Lead the receipt and handling of new merchandise; prepare and organize sales shelves and staging areas for new deliveries.
  • Direct and assist associates with unloading trucks and direct new merchandise according to plan.
  • Use storeroom space efficiently to stock reserve inventory and ensure proper rotation of perishable food items.
  • Follow prescribed cash-handling procedures and assist with cash accountability, key control, and security practices.
  • Assist with safety meetings and maintain a clean, well-organized store and a safe and secure working and shopping environment.
  • Help ensure equipment is functional and maintained to required safety and sanitation levels.
  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
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