STORE FOOD MANAGER - DG MKT in KINGSPORT TN S14751

Dollar General•Kingsport, TN
•Onsite

About The Position

Under general supervision, the Store Food Manager manages the Food Department and, when designated as manager on duty, the total store. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, protection of company assets, and compliance with food-handling rules and regulations. The manager also provides support to other managers as requested. The position oversees grocery food processes, including stocking and rotation, food presentation, safe food handling, recovery standards, sanitation, markdown analysis, and execution of the store’s workflow plan. It also supports scheduling coverage, associate training and performance follow-up, receiving and new-merchandise handling, pricing and planogram execution, inventory accuracy, customer service, and cash, safety, and security procedures. When acting in the Store Manager’s or Assistant Manager’s absence, the role helps manage store operations.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow plan-o-grams and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures, including those in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • When manager on duty, authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support the store’s financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Assist with training employees and assigned associates, including training on stocking, rotation, merchandise presentation, safe food handling, recovery standards, and sanitation.
  • Assist the Store Manager and Assistant Store Manager in ensuring adequate scheduling coverage.
  • Assess work completion and follow up with associates regarding performance.
  • Record Grocery Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Help maintain sanitation standards in the Grocery Food area using the Cleaning Schedule.
  • Support execution of the store’s 7 Day Workflow Plan, including stocking standards and Find-Fill-Fix procedures.
  • Use the store’s HHT as an investigative device to help prevent out-of-stocks and overstocks.
  • Help organize the receiving area and lead receipt and handling of new merchandise.
  • Ensure merchandise is presented according to established practices and plans; use fixtures properly and maintain presentation, pricing, and signage.
  • Support planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes.
  • Minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory-control procedures to maintain accurate inventory levels.
  • Address customer needs and requests efficiently and in a timely manner, and maintain daily contact with customers to understand merchandise expectations and desires.
  • Prepare and organize sales shelves and staging areas for new deliveries; direct and assist associates with truck unloading; direct new merchandise according to plan; and use storeroom space efficiently for reserve inventory.
  • Ensure proper rotation of perishable food items.
  • Follow prescribed cash-handling procedures and assist with safety meetings.
  • Help maintain a clean, well-organized store and facilitate a safe working environment.
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