STORE SHIFT SUPV - DG MKT in KINGSPORT TN S14751

Dollar General•Kingsport, TN

1d•Onsite

About The Position

The Store Shift Supervisor oversees store employees during store operations, including overnight operations, and assists with managing store operations, inventory, and merchandise presentation. The role supports other managers as requested and helps maintain a safe working and shopping environment while protecting company assets. The supervisor trains, coaches, and evaluates overnight associates on stocking, recovery, sanitation, and safety procedures. The role also supports backroom and receiving operations, merchandise presentation and pricing, inventory processes, truck unloading, and execution of the store’s 7 Day Workflow Plan. The supervisor follows company policies and procedures and helps ensure equipment is maintained safely and properly.

Requirements

High school diploma or equivalent.
Two to three years of retail clerk experience.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures, including cashier accountability and deposit control.
Ability to perform cash register functions.
Knowledge of cash, facility, and safety control policies and practices.
Effective interpersonal and oral and written communication skills.
Understanding of safety policies and practices.
Ability to read and follow planograms and merchandise presentation guidance.
Ability and willingness to comply with company policies and procedures.
Ability and willingness to obtain required food-handling certifications.
Required local and state food-handling certifications, if applicable.

Nice To Haves

Previous lead experience.
Grocery store experience.

Responsibilities

Train assigned associates on overnight operations, including merchandise stocking procedures and productivity standards.
Coach overnight associates, assess work completion, follow up on performance, and implement performance standards and measures.
Recommend corrective actions to Store Managers when needed.
Conduct safety meetings and train associates on safety practices, including rolltainer safety, box cutter use, proper lifting, baler use, pallet jacks, and straddle lifts.
Help maintain a clean, organized, safe, and secure working and shopping environment.
Help ensure equipment is functional and maintained to required safety and sanitation standards.
Train associates in recovery standards and ensure store standards are modeled.
Maintain sanitation standards for the overnight stocking team using the Cleaning Schedule.
Ensure execution of the store’s 7 Day Workflow Plan for stocking standards and Find-Fill-Fix procedures on night shift.
Ensure the store’s HHT is used to investigate and prevent out-of-stocks and overstocks.
Organize backroom operations, including the receiving area.
Ensure merchandise is presented according to established practices and plans, using fixtures appropriately and maintaining product pricing and signage.
Ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
Assist with Tote Inventory Management processes.
Ensure sales shelf preparation and organize staging areas for new deliveries.
Direct and assist associates with truck unloading as needed.
Direct new merchandise according to plan and use storeroom space efficiently for reserve inventory.
Ensure proper rotation of perishable food items.
Follow company policies and procedures outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Provide support to other managers as requested.