STORE SHIFT SUPV - DG MKT in FAYETTEVILLE TN S09809

Dollar General•Fayetteville, TN

About The Position

The Store Shift Supervisor oversees store employees during store operations, including overnight operations, and assists with the efficient management of store operations, inventory, and merchandise presentation. The role helps maintain a safe working environment, protects company assets, and provides support to other managers as requested. The supervisor trains and coaches overnight associates, monitors work completion and performance, conducts safety meetings, and helps maintain store cleanliness, organization, and equipment safety. The role is responsible for overnight stocking and recovery standards, sanitation training, execution of the store’s 7 Day Workflow Plan and Find-Fill-Fix procedures, backroom organization, merchandise presentation, pricing and signage execution, tote inventory processes, and the handling and placement of deliveries. The supervisor follows company policies and procedures and may direct associates unloading trucks.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Supervise store employees during store operations, including overnight operations.
  • Assist with efficient management of store operations, inventory, and merchandise presentation.
  • Train assigned associates in overnight procedures, stocking practices, stocking productivity standards, recovery standards, and sanitation standards.
  • Coach associates, assess work completion, follow up on performance, and implement performance standards and measures.
  • Make recommendations to Store Managers regarding corrective actions.
  • Conduct safety meetings and ensure associates are trained in safety practices, including rolltainer safety, box-cutter use, proper lifting, baler use, pallet jacks, and straddle lifts.
  • Help maintain a clean, organized, safe, and secure working and shopping environment.
  • Assist in ensuring equipment is functional and maintained to required safety and sanitation levels.
  • Ensure execution of the store’s 7 Day Workflow Plan for stocking standards and Find-Fill-Fix procedures on night shift.
  • Use the store’s HHT as an investigative device to help prevent out-of-stocks and overstocks.
  • Organize backroom operations, including the receiving area.
  • Ensure merchandise is presented according to established practices and plans, and use fixtures properly for presentation, pricing, and signage.
  • Ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes.
  • Prepare and organize sales shelves and staging areas for new deliveries.
  • Direct and assist associates with unloading trucks as needed and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
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