About The Position

The Store Shift Supervisor oversees store employees, including during overnight operations, and assists with managing store operations, inventory, and merchandise presentation. The role supports a safe working environment and protection of company assets, and provides support to other managers as requested. The supervisor trains and coaches overnight associates on stocking, recovery, sanitation, safety, and company operating standards; assesses completed work and associate performance; and recommends corrective actions to Store Managers when appropriate. The position also supports backroom and receiving operations, merchandise presentation and pricing, inventory processes, truck unloading, and execution of the store’s workflow plan. The supervisor follows company policies and procedures and may assist with other store needs.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Obtain required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Train assigned associates on overnight operations, including stocking procedures and productivity standards.
  • Coach overnight associates, assess work completion and performance, and implement performance standards and measures.
  • Make recommendations to Store Managers regarding corrective actions as needed.
  • Conduct safety meetings and train associates on safety practices, including safe use of rolltainers, box cutters, balers, pallet jacks, and straddle lifts, as well as proper lifting techniques.
  • Help maintain a clean, organized, safe, and secure working and shopping environment.
  • Help ensure equipment is functional and maintained to required safety and sanitation levels.
  • Train associates in recovery standards and model store standards.
  • Maintain sanitation standards for the overnight stocking team using the Cleaning Schedule.
  • Ensure execution of the store’s 7 Day Workflow Plan for stocking standards and Find-Fill-Fix procedures on night shift.
  • Use the store’s HHT as an investigative device to prevent out-of-stocks and overstocks.
  • Organize backroom operations, including the receiving area.
  • Ensure merchandise is presented according to established practices and plans, including proper use of fixtures, pricing, and signage.
  • Ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes.
  • Prepare and organize sales shelves and staging areas for new deliveries.
  • Direct and assist associates with unloading trucks as needed.
  • Direct new merchandise according to plan and use storeroom space efficiently for reserve inventory.
  • Ensure proper rotation of perishable food items.
  • Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Provide support to other managers as requested.
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