STORE NON FOOD MGR - DG MKT in KNOXVILLE TN S09812

Dollar General•Knoxville, TN

15h

About The Position

Under general supervision, the Store Non Food Manager manages the Non-Food Department and manages the total store when designated as Manager on Duty. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, and protection of company assets. The manager also provides support to other managers as requested. When serving as Manager on Duty or managing the store in the Store Manager’s and Assistant Manager’s absence, the role handles refunds and overrides, register counts, bank deposits, cash accountability, key control, and adherence to security and cash-control procedures. The position assists with employee training, scheduling coverage, performance follow-up, safety meetings, sanitation, and maintaining a clean, organized, safe, and secure store. In the Non-Food Department, the manager helps train associates in stocking, presentation, and hourly recovery standards; monitors work completion; records and analyzes markdowns; supports the store’s 7 Day Workflow Plan and Find-Fill-Fix procedures; and uses handheld technology to investigate out-of-stocks and overstocks. The role supports receiving-area organization, merchandise presentation, fixture use, planogram execution, price changes and signage, and Tote Inventory Management. It also helps minimize damages and markdowns and maintain accurate inventory through proper scanning, paperwork, and inventory-control procedures. The manager maintains daily contact with customers to understand merchandise expectations, takes a lead role in receiving and handling new merchandise, organizes staging areas and sales shelves for deliveries, directs associates unloading trucks, routes merchandise according to plan, and uses storeroom space efficiently. The role also ensures proper rotation of perishable food items and follows prescribed cash-handling procedures. The work involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. It takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather, hazardous cleaning solutions, slippery floors, and extreme cold in freezers.

Requirements

Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash register functions.
Knowledge of cash, facility, and safety control policies and practices.
Effective interpersonal, oral, and written communication skills.
Understanding of safety policies and practices.
Ability to read and follow planograms and merchandise presentation guidance.
Ability and willingness to comply with company policies and procedures.
Ability and willingness to obtain required food-handling certifications.
Frequent proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
Ability to perform frequent walking, standing, bending, stooping, kneeling, and merchandise handling, and occasional ladder climbing.

Responsibilities

Manage the Non-Food Department and manage the total store when designated as Manager on Duty.
Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
Maintain financial integrity through cash accountability, key control, and compliance with security and cash-control procedures.
Manage the store in the Store Manager’s and Assistant Manager’s absence.
Assist managers with employee training and ensure associates are trained in Non-Food stocking, presentation, and hourly recovery standards.
Assist with scheduling coverage, assess work completion, and follow up with associates regarding performance.
Record Non-Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
Assist with sanitation standards and training for associates assigned to the Non-Food area using the Cleaning Schedule.
Support execution of the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
Use handheld technology to investigate and help prevent out-of-stocks and overstocks.
Help organize the receiving area and ensure merchandise is presented according to established practices and plans.
Use merchandise fixtures properly and support planogram execution, pricing integrity, price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
Assist with Tote Inventory Management.
Minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory-control procedures.
Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations.
Lead receipt and handling of new merchandise; prepare sales shelves and staging areas, direct truck unloading and merchandise placement, and use storeroom space efficiently.
Ensure proper rotation of perishable food items.
Follow cash-handling procedures and assist with safety meetings and maintaining a clean, organized, safe, and secure store.
Help ensure equipment is functional and maintained to required safety and sanitation levels.
Follow company policies and procedures outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.