STORE SHIFT SUPV - DG MKT in KNOXVILLE TN S09812

Dollar General•Knoxville, TN

About The Position

The Store Shift Supervisor supervises store employees, including during overnight operations, and assists with efficient management of store operations, inventory, and merchandise presentation. The role helps ensure a safe working environment and protection of company assets, and provides support to other managers as requested. The supervisor trains and coaches overnight associates, monitors work completion and performance, implements performance standards, and recommends corrective actions to Store Managers when needed. The role also conducts safety meetings and trains associates in safe work practices, stocking, recovery, and sanitation. It supports execution of the store’s 7 Day Workflow Plan, including stocking standards and Find-Fill-Fix procedures, and uses the store HHT to help prevent out-of-stocks and overstocks. The position oversees backroom and receiving-area organization, merchandise presentation, planogram execution, pricing integrity, signage, tote inventory processes, sales shelf preparation, delivery staging, truck unloading, and reserve inventory organization. It also ensures proper rotation of perishable food items, equipment maintenance, and compliance with company policies and procedures.

Requirements

High school diploma or equivalent.
Two to three years of retail clerk experience.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash-register functions.
Knowledge of cash, facility, and safety control policies and practices.
Effective interpersonal and oral and written communication skills.
Understanding of safety policies and practices.
Ability to read and follow planograms and merchandise-presentation guidance.
Ability and willingness to comply with company policies and procedures.
Ability and willingness to obtain required food-handling certifications.
Ability to perform frequent walking and standing, bending, stooping, and kneeling.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
Ability to occasionally climb using a ladder.

Nice To Haves

Previous lead experience.
Grocery store experience.

Responsibilities

Supervise store employees during store operations, including overnight operations.
Train assigned associates in overnight procedures, merchandise stocking, stocking productivity standards, recovery standards, sanitation, and safety practices.
Coach associates, assess work completion, follow up on performance, implement performance standards, and recommend corrective actions to Store Managers as needed.
Conduct safety meetings and train overnight associates in safe practices, including rolltainer safety, box-cutter use, proper lifting, baler use, pallet jacks, and straddle lift.
Help maintain a clean, organized store and a safe and secure working and shopping environment.
Help ensure equipment is functional and maintained to required safety and sanitation levels.
Ensure sanitation standards for the overnight stocking team using the Cleaning Schedule.
Ensure execution of the store’s 7 Day Workflow Plan for stocking standards and Find-Fill-Fix procedures on the night shift.
Use the store HHT as an investigative tool to help prevent out-of-stocks and overstocks.
Organize backroom operations, including the receiving area.
Ensure merchandise is presented according to established practices and plans, and use fixtures properly for presentation, pricing, and signage.
Ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
Assist with Tote Inventory Management processes.
Ensure sales shelves and staging areas for new deliveries are prepared and organized.
Direct and assist associates with unloading trucks as needed, and direct new merchandise according to plan.
Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.