STORE FOOD MANAGER - DG MKT in KNOXVILLE TN S09812

Dollar General•Knoxville, TN

14h•Onsite

About The Position

Under general supervision, the Store Food Manager manages the Food Department and, when designated as manager on duty, the total store. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, protection of company assets, and compliance with food-handling rules and regulations. The manager also provides support to other managers as requested. The position oversees grocery food processes, including stocking and rotation, merchandise presentation, sanitation, food safety, markdowns, inventory practices, and execution of store workflow and pricing standards. When the Store Manager and Assistant Manager are absent, the Store Food Manager manages store operations and follows required cash-handling, security, and cash-control procedures. Work takes place in a fast-paced store environment with moderate noise. The role involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. Occasional ladder climbing and exposure to outdoor weather, hazardous cleaning solutions, slippery floors, and extreme cold in freezers may occur.

Requirements

High school diploma or equivalent.
Two to three years of retail clerk experience.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash register functions.
Knowledge of cash, facility, and safety control policies and practices.
Effective interpersonal and oral and written communication skills.
Understanding of safety policies and practices.
Ability to read and follow plan-o-grams and merchandise presentation guidance.
Ability and willingness to comply with company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Ability and willingness to obtain required food-handling certifications.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
Frequent walking, standing, bending, stooping, and kneeling; occasional ladder climbing.

Nice To Haves

Previous lead experience.
Grocery store experience.
Required local and state food-handling certifications, if applicable.

Responsibilities

Manage the Food Department and, when designated as manager on duty, oversee the total store.
Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
Support the store’s financial integrity through cash accountability, key control, security practices, and cash-control procedures.
Manage the store in the absence of the Store Manager and Assistant Manager.
Assist managers with employee training and ensure associates are trained in food stocking and rotation, presentation standards, safe food handling, and hourly recovery standards.
Assist with scheduling coverage, assess work completion, and follow up with associates regarding performance.
Record Grocery Food Markdowns, analyze their causes, and take corrective action to prevent recurrence.
Support sanitation standards and associate training in the Grocery Food area using the Cleaning Schedule.
Help ensure execution of the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
Use the store’s HHT as an investigative device to help prevent out-of-stocks and overstocks.
Help organize the receiving area and ensure merchandise is presented according to established practices and plans.
Use merchandise fixtures properly, including presentation, product pricing, and signage.
Help ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
Assist with Tote Inventory Management processes and follow inventory-control procedures to maintain accurate inventory levels.
Minimize damages and markdowns and ensure accurate scanning and paperwork.
Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and desires.
Lead the receipt and handling of new merchandise; prepare and organize sales shelves and staging areas for deliveries.
Direct and assist associates with unloading trucks, direct new merchandise according to plan, and use storeroom space efficiently for reserve inventory.
Ensure proper rotation of perishable food items.
Follow prescribed cash-handling procedures and assist in conducting safety meetings.
Help maintain a clean, well-organized, and safe store.