STORE NON FOOD MGR - DG MKT in HENDERSONVILLE TN S09800

Dollar General•Hendersonville, TN

1d•Onsite

About The Position

Under general supervision, the Store Non Food Manager manages the Non-Food Department and, when designated as manager on duty, the total store. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, safe working conditions, and protection of company assets. The manager also provides support to other managers as requested. When serving as manager on duty, the role oversees store operations in the Store Manager’s or Assistant Manager’s absence, including cash accountability, register counts, refunds and overrides, deposits, key control, and compliance with security and cash-control procedures. It supports employee training, scheduling coverage, performance follow-up, safety, sanitation, and execution of the store’s workflow and merchandising standards. The position focuses on Non-Food stocking, presentation, recovery, markdowns, pricing and signage, planogram execution, tote inventory management, and inventory accuracy. It also assists with receiving and handling merchandise, truck unloading, staging and reserve inventory organization, customer needs, equipment safety, and maintaining a clean, secure store.

Requirements

High school diploma or equivalent.
Two to three years of retail clerk experience.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash-register functions.
Knowledge of cash, facility, and safety control policies and practices.
Effective interpersonal, oral, and written communication skills.
Understanding of safety policies and practices.
Ability to read and follow planograms and merchandise-presentation guidance.
Ability and willingness to comply with company policies and procedures.
Ability and willingness to obtain required food-handling certifications.
Attainment of required local and state food-handling certifications, if applicable.

Nice To Haves

Previous lead experience and/or grocery store experience preferred.

Responsibilities

Manage the Non-Food Department and manage the total store when designated as manager on duty.
Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
Support financial integrity through cash accountability, key control, and compliance with company security and cash-control procedures.
Manage the store in the Store Manager’s and Assistant Manager’s absence.
Assist with training employees and assigned associates in Non-Food stocking, presentation, and hourly recovery standards.
Assist with scheduling coverage, assess work completion, and follow up with associates regarding performance.
Record Non-Food markdowns, analyze causes, and take corrective action to prevent recurrences.
Assist with sanitation standards and training for associates assigned to the Non-Food area using the Cleaning Schedule.
Help execute the store’s 7 Day Workflow Plan, including stocking standards and Find-Fill-Fix procedures.
Use the HHT as an investigative device to help prevent out-of-stocks and overstocks.
Assist with organizing the receiving area and presenting merchandise according to established practices and plans.
Use merchandise fixtures properly and maintain product presentation, pricing, and signage.
Assist with planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
Assist with Tote Inventory Management processes and follow inventory-control procedures to maintain accurate inventory levels.
Minimize damages and markdowns and ensure accurate scanning and paperwork.
Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and desires.
Lead receipt and handling of new merchandise; prepare and organize sales shelves and staging areas, direct associates unloading trucks, and direct new merchandise according to plan.
Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
Follow prescribed cash-handling procedures, including refunds, overrides, register counts, and bank deposits.
Assist with safety meetings and maintain a clean, well-organized store and a safe and secure working and shopping environment.
Help ensure equipment is functional and maintained to required safety and sanitation levels.
Follow company policies and procedures outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.