STORE SHIFT SUPV - DG MKT in HENDERSONVILLE TN S09800

Dollar General•Hendersonville, TN

22h•Onsite

About The Position

The Store Shift Supervisor oversees store employees during overnight operations and assists with efficient store operations, inventory management, and merchandise presentation. The role helps maintain a safe working environment and protect company assets, and provides support to other managers as requested. The supervisor trains and coaches overnight associates on stocking, recovery, sanitation, safety, and company procedures; assesses work completion and performance; and makes recommendations to Store Managers regarding corrective action. The role supports execution of the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures; organizes backroom and receiving operations; and ensures merchandise presentation, pricing, signage, and planogram standards are followed. The supervisor also directs or assists with truck unloading and merchandise placement, manages reserve inventory and staging areas, and ensures proper rotation of perishable food items. The position follows company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications. Relocation assistance is not available.

Requirements

High school diploma or equivalent.
Two to three years of retail clerk experience.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures, including cashier accountability and deposit control.
Ability to perform cash register functions.
Knowledge of cash, facility, and safety control policies and practices.
Effective interpersonal and oral and written communication skills.
Understanding of safety policies and practices.
Ability to read and follow planograms and merchandise presentation guidance.
Ability and willingness to comply with company policies and procedures.
Ability and willingness to obtain required food-handling certifications.
Required local and state food-handling certifications, if applicable.

Nice To Haves

Previous lead experience.
Grocery store experience.

Responsibilities

Train assigned associates in overnight operations, including merchandise stocking and stocking productivity standards.
Coach overnight associates, assess work completion, follow up on performance, implement performance standards, and recommend corrective actions to Store Managers when needed.
Conduct safety meetings and train associates in safety practices, including rolltainer safety, box-cutter use, lifting techniques, baler use, and pallet jack and straddle lift operation.
Help maintain a clean, organized, safe, and secure working and shopping environment.
Help ensure equipment is functional and maintained to required safety and sanitation levels.
Train associates to execute recovery standards and model store standards.
Train overnight stocking associates on sanitation standards using the Cleaning Schedule.
Ensure execution of the store’s 7 Day Workflow Plan for stocking standards and Find-Fill-Fix procedures on the night shift.
Ensure the handheld terminal (HHT) is used to investigate and prevent out-of-stocks and overstocks.
Organize backroom operations, including the receiving area.
Ensure merchandise is presented according to established practices and plans, and that fixtures, pricing, and signage are used properly.
Ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
Assist with Tote Inventory Management processes.
Ensure sales shelf preparation and organize staging areas for new deliveries.
Direct and assist associates with unloading trucks as needed and direct new merchandise according to plan.
Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Provide support to other managers as requested.