About The Position

Under general supervision, the Store Non Food Manager manages the Non-Food Department and, when designated as manager on duty, the total store. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, workplace safety, and protection of company assets. The manager also provides support to other managers as requested and may manage the store in the Store Manager’s and Assistant Manager’s absence. The position supports department operations by training associates, coordinating work and scheduling coverage, reviewing completion and performance, managing merchandise presentation and inventory processes, and helping ensure compliance with company procedures. It also handles designated cash-control and manager-on-duty duties, supports receiving and new-merchandise workflows, and helps maintain a clean, safe, and secure store.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash-register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise-presentation guidance.
  • Ability and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • When manager on duty, authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support the store’s financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Assist with training employees and assigned associates, including proper Non-Food stocking, presentation standards, and hourly recovery standards.
  • Help ensure adequate scheduling coverage; assess work completion and follow up with associates regarding performance.
  • Record Non-Food markdowns, analyze causes, and take corrective action to prevent recurrence.
  • Assist with sanitation standards and associate training in the Non-Food area using the Cleaning Schedule.
  • Help execute the store’s 7 Day Workflow Plan, including stocking standards and Find-Fill-Fix procedures.
  • Help ensure handheld terminal use to investigate and prevent out-of-stocks and overstocks.
  • Assist with organizing the receiving area and presenting merchandise according to established practices and plans.
  • Use merchandise fixtures properly and maintain product pricing and signage.
  • Assist with planogram execution and pricing integrity, including price changes, Was/Now, TRP and advertising signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes; minimize damages and markdowns; ensure accurate scanning and paperwork; and follow inventory-control procedures.
  • Help ensure customer needs and requests are addressed efficiently and promptly, and maintain daily contact with customers to understand merchandise expectations and desires.
  • Lead the receipt and handling of new merchandise; prepare and organize sales shelves and staging areas; direct and assist associates with unloading trucks; and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow prescribed cash-handling procedures and assist with financial-integrity controls, including register counts and deposits.
  • Assist with safety meetings and help maintain a clean, organized, safe, and secure working and shopping environment.
  • Help ensure equipment is functional and maintained to required safety and sanitation levels.
  • Follow company policies and procedures outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
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