About The Position

Under general supervision, the Store Food Manager manages the Food Department and, when designated as manager on duty, the total store. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, protection of company assets, and compliance with food-handling rules and regulations. The manager also provides support to other managers as requested. The position oversees grocery food processes, associate training, stocking and rotation, presentation standards, safe food handling, recovery standards, sanitation, markdowns, and execution of the store’s workflow plan. It supports scheduling coverage, evaluates work completion, manages inventory and receiving processes, and helps maintain pricing and planogram accuracy. When supervising in the Store Manager’s absence, the role also supports cash accountability, security, and store operations.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Previous grocery store experience.

Responsibilities

  • Manage the Food Department and, when designated manager on duty, manage the total store.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support financial integrity through cash accountability, key control, security practices, and cash control procedures.
  • Manage the store in the absence of the Store Manager and Assistant Manager.
  • Assist with training employees, including grocery stocking and rotation, merchandise presentation, safe food handling, and hourly recovery standards.
  • Assist with ensuring adequate scheduling coverage, assess work completion, and follow up with associates regarding performance.
  • Record Grocery Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Assist with sanitation standards and associate training in the Grocery Food area using the Cleaning Schedule.
  • Help execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Use the store’s HHT as an investigative device to help prevent out-of-stocks and overstocks.
  • Assist with organizing the receiving area and presenting merchandise according to established practices and plans.
  • Use merchandise fixtures properly and maintain product presentation, pricing, and signage.
  • Assist with planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes and follow inventory control procedures to maintain accurate inventory levels.
  • Minimize damages and markdowns and ensure accurate scanning and paperwork.
  • Address customer needs and requests efficiently and promptly, and maintain daily contact with customers to understand merchandise expectations and desires.
  • Lead receipt and handling of new merchandise, prepare and organize sales shelves and staging areas, direct and assist associates with unloading trucks, and direct new merchandise according to plan.
  • Use storeroom space efficiently to stock reserve inventory and ensure proper rotation of perishable food items.
  • Follow prescribed cash-handling procedures and support safety meetings and maintenance of a clean, organized, and safe store.
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