STORE/NIGHT DEPT LEADER

The Kroger Co.•Broomfield, CO

About The Position

The Store/Night Dept Leader directs and supervises department functions and activities while supporting day-to-day Grocery operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, and encouraging associates to deliver excellent service through the company’s Customer 1st strategy. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position oversees associate communication, teamwork, scheduling, performance goals, training, and development. It also manages department business planning, sales promotions, merchandising and promotional activity, expenses, budgets, inventory, stocking, and price changes. The role ensures compliance with applicable laws, company guidelines, food safety regulations, and safety procedures, while responding to customer needs and reporting risks, incidents, and illegal activity.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.

Nice To Haves

High school education or equivalent.
Management experience.
Grocery experience.
Retail experience.

Responsibilities

Promote trust and respect among associates and communicate company, department, and job-specific information.
Collaborate with associates, encourage teamwork, establish department performance goals, and empower associates to meet or exceed targets.
Develop schedules to manage customer volume throughout operating hours.
Train and develop associates and participate in performance appraisals.
Follow local, state, and federal laws and company guidelines.
Maintain knowledge of department products, answer customer questions, make suggestions, offer samples, and inform customers of grocery specials.
Develop and implement a department business plan and create sales promotions in partnership with store management.
Prepare seasonal critiques for the sales and merchandising supervisor and implement the department’s promotional plan.
Stay current on present, future, seasonal, and special advertisements.
Monitor and control department expenses; assist store management with budgets and profit-and-loss reviews and take appropriate action on financial reports.
Monitor inventory and stocking conditions and report discrepancies.
Schedule price changes and update shelf tags and promotional signs.
Plan, organize, and supervise inventory processes; train associates on inventory, stocking, and Computer Assisted Ordering.
Follow food safety regulations and guidelines, maintain proper temperatures in cases and coolers, and maintain temperature logs.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of needed repairs.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
Act honestly and with integrity regarding customer and business information; follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.