Store Manager

Sacred Grounds•Rock Valley, IA

About The Position

The Store Manager is responsible for staffing, sales, and operations at a Scooter’s Coffee location. This role builds and leads a friendly, service-oriented barista team, establishes a high-energy pace, drives sales and profitability, and demonstrates an engaged management style. The position supports a consistent customer experience and maintains brand, cleanliness, food safety, and equipment standards. The applicant would work for an independent Scooter’s Coffee franchisee, which sets its own employment terms, wages, and benefits.

Requirements

  • Ability to effectively teach and lead others.
  • Excellent communication and interpersonal skills.
  • Passion for working with people.
  • Energetic, fast-paced, flexible work style.
  • Ability to work cooperatively in a team environment.
  • Strong problem-solving, multitasking, and administrative skills.
  • Ability to anticipate and respond to customer needs.
  • At least 2 years of supervisory experience in a restaurant or retail environment.

Responsibilities

  • Ensure a consistent, quality customer experience through proper staffing and execution of brand beverage recipes and techniques.
  • Maintain store appearance, cleanliness, visual merchandising, food safety standards, and equipment.
  • Interview, hire, train, and develop staff to meet company standards for customer experience and operations.
  • Provide ongoing performance feedback and development, identify individual motivation factors, and give clear, constructive feedback to reinforce or improve performance.
  • Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across operating hours.
  • Contribute to store profitability by identifying opportunities to increase sales and managing expenses.
  • Encourage and ensure full team participation in setting store goals and developing action plans to achieve them.
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