Store Manager

La-Z-Boy•Morgantown, WV

13d•$60,000 - $95,000

About The Position

The Store Manager is a dynamic leader responsible for representing the company’s values across people, processes, operations, and brand advocacy. The role oversees personal and store sales goals, leads and develops the team, manages store operations, delivers an exceptional customer experience, and implements strategies to achieve revenue goals. The position contributes to the store’s financial health, team development, operational efficiency, and reputation in the community. Store revenue may reach up to $5 million per year, and the manager may lead up to 15 direct reports. The Store Manager guides and develops the sales team, manages the employee lifecycle, builds an engaged and effective team, achieves operating benchmarks, and maintains store profitability. The manager models established sales and design processes, champions the company’s brand and customer experience, ensures merchandising and visual standards, and oversees administrative and accounting procedures. The role also includes staff meetings, coordination with support teams, and planning sales promotions and events. This position is scheduled for 40 hours per week and requires availability for evenings, weekends, and holidays according to business needs. The work environment is indoors and includes prolonged standing, repetitive hand motions, and lifting or carrying up to 50 pounds. Total compensation is listed as $60,000–$95,000 per year, inclusive of base pay, commission, and bonus.

Requirements

Bachelor’s degree or equivalent experience.
3–5 years of experience in a business unit with a retail sales emphasis.
Proficiency in Microsoft Office 365.
Financial understanding, interpersonal communication, analytical ability, goal orientation, team management, and customer service skills.
Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays.
Ability to lift and/or carry up to 50 pounds.
Ability to stand for long periods.
Nearly continuous use of repetitive hand motions, hearing, and listening.
Ability to sit, walk, bend, and stoop as often required.
Ability to pass a background and drug screen.

Nice To Haves

Experience managing in a retail environment with a strong focus on sales.
Thorough understanding of profit and loss.
Strong business acumen.
Advanced interpersonal and communication skills, with experience building effective relationships.

Responsibilities

Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
Lead and supervise the employee lifecycle, including recruitment, selection, training, development, and succession planning.
Cultivate and maintain a top-performing team, enhance employee engagement, and nurture a positive workplace culture.
Communicate effectively and build effective teams.
Achieve or surpass store and annual operating benchmarks.
Evaluate team performance, objectives, and behaviors.
Model, learn, and teach established sales and design processes while working to surpass customer expectations.
Maintain profitability through oversight of profit and loss statements, financial metrics, and margins.
Model and teach product knowledge and champion the company’s brand strategy and customer experience.
Align merchandising, pricing, and product flow with company standards.
Maintain store visual standards and cleanliness in employee and customer areas.
Use store visit forms and host regular weekly, monthly, and quarterly staff meetings.
Ensure proper execution of existing and new systems and administrative procedures.
Collaborate with support teams to execute operational excellence.
Follow legal and efficient accounting procedures.
Plan and execute sales promotions, events, and projects to improve the market and company.

Benefits

Medical insurance.
Vision insurance.
Dental insurance.
Basic life insurance.
401(k) retirement plan with company match of up to 6%.
9–11 paid holidays each year.
Two weeks of prorated vacation for new hires.
Personal time for non-exempt employees or state-mandated sick time.
Uncapped commission on written sales: 3% on La-Z-Boy Design Sales and 2% on other sales.
Monthly bonus opportunity of up to $1,500 based on defined group sales goals.