Store Manager

The Tile Shop•Brandon, FL

About The Position

The Tile Shop is hiring a people- and sales-driven Store Manager to provide leadership to the team while delivering excellent customer service. The Store Manager leads by example to build, develop, and inspire the team to achieve sales goals and create a strong customer experience. The role also includes learning store and warehouse operations, maintaining inventory accuracy, and developing schedules for store associates and warehouse personnel.

Requirements

At least 2 years of experience in retail management.
Previous sales experience.
Proven ability to build, develop, and motivate a sales team.
Strong work ethic and drive to exceed expectations.
Ability to work well with others in a fast-paced, commission sales environment.
Openness to learning and growing independently and from feedback.
Positive attitude and contagious enthusiasm.
Detail-oriented and highly organized.
Sense of design, including the ability to combine styles, colors, and textures.
Basic mathematical and computer skills.
Ability to read, write, and speak in English.

Nice To Haves

Previous experience in a related field.

Responsibilities

Build and develop a well-rounded team of Assistant Managers and Sales Associates.
Train and coach employees on policies, procedures, and job duties.
Proactively greet customers and develop lasting relationships.
Sell tile and related products to exceed customer expectations.
Learn and use knowledge of store and warehouse operations.
Lead by example to achieve sales goals.
Learn about the installation process and products to educate customers.
Track established store sales goals.
Provide customers with updates on product delivery status.
Maintain professional standards to protect The Tile Shop brand.
Develop schedules for direct Store Associates and Store Warehouse Personnel.
Maintain inventory accuracy.
Use good business practices at all times.
Perform other duties as assigned.