Store Manager

Circle K•San Antonio, TX

6d•Onsite

About The Position

The Store Manager leads and manages store operations, including recruiting, hiring, training, scheduling, and supervising employees; maintaining customer service and site standards; managing supplier and community relationships; and overseeing communication, planning, reporting, inventory presentation, and financial performance. The role analyzes sales and expenses, manages budgets and merchandise margins, and safeguards store funds. The manager works with limited direction and is expected to lead effectively at all times. The position is based at 8235 Broadway St, San Antonio, Texas 78209. Work is primarily indoors, but includes outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work under the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the necessary computer skills, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver's license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision.
Ability to perform outdoor duties and tolerate occasional cold temperature extremes and occasional noise.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image with subordinates and the supervisor.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety.
Promote safety awareness and train employees on safety procedures.
Ensure employees receive appropriate communications in a timely manner, and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits, and other duties assigned or delegated by the supervisor.