Store Manager

Sacred Grounds•Sioux Center, IA

About The Position

The Store Manager is responsible for staffing, sales, and operations at a Scooter’s Coffee location. The role leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and models an engaged management style. The position supports a consistent customer experience and maintains store standards while hiring, training, and developing employees. This role is with a Scooter’s Coffee franchisee; if hired, the franchisee will be the employee’s only employer and independently determines employment terms, wages, and benefits.

Requirements

  • Ability to effectively teach and lead others.
  • Excellent communication and interpersonal skills.
  • Passion for working with people.
  • Energetic, fast-paced, flexible work style.
  • Ability to work cooperatively in a team environment.
  • Strong problem-solving, multitasking, and administrative skills.
  • Ability to anticipate and respond to customer needs.
  • At least 2 years of supervisory experience in a restaurant or retail environment.

Responsibilities

  • Ensure a consistent, quality customer experience through proper staffing and execution of brand beverage recipes and techniques.
  • Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment.
  • Interview, hire, train, and develop staff to meet company standards for customer experience and operations.
  • Provide ongoing performance feedback and staff development, identifying individual motivators and giving clear, constructive feedback.
  • Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation.
  • Contribute to store profitability by identifying opportunities to increase sales and managing expenses.
  • Encourage and ensure full team participation in setting store goals and developing action plans to accomplish them.
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