Store Manager

Bridgestone Americas•Lebanon, TN

15h•$58,235 - $98,990

About The Position

Bridgestone Retail Operations (BSRO), part of Bridgestone Americas, operates more than 2,200 company-owned automotive service and tire stores across North America. The Store Manager is an exempt leadership role responsible for supporting store operations, sales, customer satisfaction, staffing, budgets, and store goals. The position typically requires 40 or more hours per week across five days, including weekends. A flexible schedule and additional hours may be required to meet business needs. The pay range is $58,235 to $98,990. The role includes paid training to stay current with developments in the automotive service industry.

Requirements

High school diploma or equivalent.
Demonstrated success in retail sales management.
Problem-solving skills related to customer complaints.
Aptitude for managing inventory, order scheduling, and merchandising displays.
Ability to assist customers with personal sales and complaints to ensure customer retention and loyalty.
Exceptional teammate and customer communication skills.
Negotiation and conflict-resolution skills.
Valid automobile driver's license at all times and ability to drive customer and company vehicles.

Nice To Haves

Two-year college degree or equivalent.

Responsibilities

Provide customer service.
Drive store sales and promotions.
Build customer satisfaction and loyalty, creating results for teammates, customers, and the company.
Understand alternative tire sourcing and competitors.
Track and meet payroll, budgets, and store goals.
Keep records and relevant financial information current.
Manage, schedule, and assign staff according to their skill levels.
Attend paid training to stay up to date with developments in the automotive service industry.
Follow up with customers to obtain feedback and ensure they are satisfied with the service received.
Perform other duties as assigned.